Professionalism
- Be punctual and communicate proactively about any delays
- Maintain personal hygiene and a clean, presentable appearance
- Greet customers politely and handle every interaction professionally
Non-Discrimination
- Never refuse a delivery or ride based on the customer's religion, caste, gender, sexual orientation, disability, or delivery location within the service area
- Treat all customers equally and with the same level of service
Road Safety
- Always wear a helmet when riding a two-wheeler
- Obey all traffic signals, speed limits, and road rules
- Never use a mobile phone while riding — pull over safely if needed
- Never operate a vehicle under the influence of alcohol or substances
Order Integrity
- Handle all food and parcel deliveries with care
- Do not open, tamper with, or consume any order
- Deliver only to the confirmed address and recipient
- Mark orders as delivered only after actual delivery
All Policies
Questions? [email protected]