Service Delivery
- Processing and fulfilling your orders
- Connecting you with appropriate riders and merchants
- Sending order confirmations, delivery updates, and receipts
- Enabling real-time tracking of your order or ride
Account Management
- Creating and maintaining your account
- Verifying your identity and preventing fraud
- Resetting passwords and managing security settings
Personalisation
- Recommending restaurants, products, and services based on your preferences
- Personalising your home screen and search results
- Tailoring promotional offers relevant to your usage patterns
Safety & Security
- Detecting and preventing fraudulent transactions
- Monitoring for policy violations and prohibited activities
- Maintaining platform integrity and security
Marketing (with consent)
- Sending promotional notifications, emails, and SMS
- Informing you of new features, offers, and platform updates
You may opt out of marketing communications at any time through app settings or by contacting support.
Legal & Regulatory
- Complying with applicable Indian laws and regulations
- Responding to legal processes and law enforcement requests
- Maintaining records required for tax and audit purposes
All Policies
Questions? [email protected]